Privacy policy

Privacy Policy

Effective Date: April 27, 2026

This Privacy Policy describes how Elyvar("Elyvar," "we," "us," or "our") collects, uses, and shares information about you when you visit, interact with, or make a purchase from elyvar.shop (the "Site").

By using the Site, you agree to the practices described in this policy.

Information We Collect

We collect the following categories of information:

Information you provide directly:

  • Name, shipping address, billing address, email address, and phone number when you place an order
  • Payment information (processed securely by our payment processors — we do not store full card numbers)
  • Communications you send us (email inquiries, customer support messages, product reviews)

Information collected automatically:

  • Device and browser information (IP address, browser type, operating system, device identifiers)
  • Browsing behavior (pages visited, time on site, referral source, clicks)
  • Cookies and similar tracking technologies (see "Cookies" section below)

Information from third parties:

  • Order and shipping data from our fulfillment partners
  • Analytics and advertising data from platforms such as Meta (Facebook/Instagram), TikTok, Google, and Shopify

How We Use Your Information

We use your information to:

  • Process and fulfill orders, including arranging shipping and providing tracking
  • Communicate with you about your order, account, or customer service inquiries
  • Send marketing emails and promotional offers (only with your consent — you can unsubscribe at any time)
  • Improve our Site, products, and customer experience
  • Detect, prevent, and address fraud, security issues, or technical problems
  • Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We share information only with:

  • Service providers who help us operate the Site (Shopify, payment processors, email platforms, analytics providers)
  • Fulfillment partners (Zendrop and shipping carriers) to deliver your order
  • Advertising partners (Meta, TikTok, Google) to measure and improve our marketing — see "Cookies and Tracking" below
  • Legal authorities when required by law, court order, or to protect our rights and safety

Cookies and Tracking

We use cookies, pixels, and similar technologies (including the Meta Pixel, TikTok Pixel, and Google Analytics) to:

  • Keep your shopping cart functional
  • Remember your preferences
  • Analyze how visitors use our Site
  • Show you relevant ads on Meta, TikTok, Google, and other platforms

You can disable cookies in your browser settings. You can also opt out of personalized advertising at:

Your Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your information
  • Opt out of marketing communications
  • Opt out of the sale or sharing of your information (we do not sell your information)
  • Lodge a complaint with a data protection authority

To exercise any of these rights, email us at .

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to delete it, and the right to opt out of its sale (we do not sell personal information). Submit requests to .

EU/UK Residents (GDPR)

If you are located in the EU or UK, you have rights under the General Data Protection Regulation, including the right to access, correct, delete, restrict, or port your data, and to object to processing. Contact us at to exercise these rights.

Data Retention

We retain your information for as long as needed to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

Data Security

We use commercially reasonable safeguards to protect your information. However, no method of transmission over the internet is 100% secure. If you suspect unauthorized access to your account, contact us immediately.

Children's Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children. If we learn we have collected information from a child under 13, we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top reflects the most recent revision. Material changes will be communicated through the Site or by email.

Contact

For questions about this Privacy Policy or your information, contact:

Elyvar
support@elyvar.shop